Plivo outage, 14 January 2026
Voice API Intermittent Failures (India Region)
- Started
- Resolved
- 12 Jan 2026, 05:00 UTC - reported afterwards
- Impact
- Minor
Last update from Plivo
Incident Summary - Intermittent Voice API Failures (India Region) Incident Window: 12 January, 10:30 AM IST - 11:46 AM IST Impact: Intermittent failures were observed across multiple Voice APIs in the India region, including make call API requests returning HTTP 502 errors. The service was not continuously unavailable, but experienced periodic degradation during the incident window. Summary On 12th January between 10:30 AM and 11:46 AM IST, intermittent failures were observed in Voice APIs in the India region. The service remained available for most of the time, but experienced periodic spikes of failures. The incident was triggered by a spike in CPU utilization on Plivo’s CDR database,...
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