Pusher outage, 3 August 2025

Intermittent failures establishing socket connections on our US2 cluster for some customers

Started
Resolved
3 Aug 2025, 05:12 UTC (after 3 h 17 min)
Impact
Not stated
Affected
Channels WebSocket client API

Last update from Pusher

This incident has been resolved.

3 Aug 2025, 05:12 UTC

Read the full incident on the official Pusher status page

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Other Pusher incidents

  1. Elevated Errors on us2

  2. Elevated errors on us2 cluster

  3. Intermittent API errors in US2 cluster

  4. Cluster SA1: Delayed Channels webhook delivery on SA1 cluster

  5. Increased error rate on the US2 cluster

  6. Errors increase for API in cluster us3

  7. Increased error rate on the US2 cluster impacting presence events

  8. Incorrect subscription changes affecting some accounts

All recorded Pusher incidents