Pusher outage, 19 September 2025

Higher latency on our AP1 cluster for some customers

Started
Resolved
21 Sept 2025, 07:54 UTC (after 34 h 39 min)
Impact
Minor
Affected
Channels WebSocket client API, Channels presence channels, Channels Webhooks

Last update from Pusher

This incident has been resolved.

21 Sept 2025, 07:54 UTC

Read the full incident on the official Pusher status page

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This page is the record of one past incident. For the live status, see Is Pusher down right now? - it reads the official status page every 2 minutes.

Other Pusher incidents

  1. Elevated Errors on us2

  2. Elevated errors on us2 cluster

  3. Intermittent API errors in US2 cluster

  4. Cluster SA1: Delayed Channels webhook delivery on SA1 cluster

  5. Increased error rate on the US2 cluster

  6. Errors increase for API in cluster us3

  7. Increased error rate on the US2 cluster impacting presence events

  8. Incorrect subscription changes affecting some accounts

All recorded Pusher incidents