SmartThings outage history
25 incidents from the official SmartThings status page, the oldest from 17 November 2022.
October 2025 1
-
, resolved after 22 h 47 min
SmartThings Platform Degraded Performance
Impact: minor
August 2023 1
-
, resolved
June 2023 1
-
, resolved after 45 days
May 2023 2
-
, resolved after 1 h 25 min
SmartThings and Aeotec Cameras: Live streaming and clip recording degraded performance
Impact: minor
-
, resolved after 34 min
SmartThings Platform Degraded Performance
Impact: minor
April 2023 2
-
, resolved after 3 h 3 min
Issues with Hubs, Device Control and Automation Execution
Impact: minor
-
, resolved
March 2023 4
-
, resolved after 18 h 17 min
-
, resolved after 1 h 39 min
Names of capabilities can show up incorrectly in the mobile app
Impact: minor
-
, resolved after 54 min
Impact: minor
-
, resolved after 1 h 34 min
Hub devices degraded performance in EU
Impact: minor
February 2023 8
-
, resolved after 54 min
SmartThings Platform Degraded Performance
Impact: minor
-
, resolved after 1 h 54 min
SmartThings Platform Degraded Performance
Impact: major
-
, resolved after 25 min
SmartThings scenes not visible in Alexa and Google Home apps
-
, resolved
SmartThings Platform Degraded Feature - Linked Places - Asia Pacific Region
-
, resolved after 5 days
SmartLock & SmartLock Guest Access Migration
Impact: maintenance
-
, resolved after 14 h 39 min
Issues with Hubs, Device Control and Automation Execution
Impact: minor
-
, resolved after 14 h 57 min
Impact: minor
-
, resolved after 3 h 22 min
Issues with Device Control via Voice Integrations and SmartApp Execution
Impact: minor
January 2023 2
-
, resolved after 3 h 12 min
Issues with listing Automations
Impact: minor
-
, resolved after 6 h 49 min
Issues with Smart Locks SmartApp
Impact: minor
December 2022 3
-
, resolved after 1 min
Delay in command execution and decrease in event deliveries
Impact: major
-
, resolved after 25 h 8 min
Device Control & Automations Degraded
Impact: major
-
, resolved after 1 h 51 min
Service disruption in North America
Impact: major
November 2022 1
-
, resolved after 26 min
SmartThings Platform Degraded Performance
Impact: minor