SmartThings outage, 15 February 2023

SmartLock & SmartLock Guest Access Migration

Started
Resolved
21 Feb 2023, 18:41 UTC (after 5 days)
Impact
Maintenance
Affected
Hubs, Devices, and Automations

Last update from SmartThings

The issue has been resolved, however, a limited group of North American users had their lock code names deleted from Smart Lock Guest Access. In order to repair the lock code names users need to re-add them in the SmartLock Guest Access.

21 Feb 2023, 18:41 UTC

Read the full incident on the official SmartThings status page

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