Superhuman outage, 16 April 2025

Degraded Send operations for Microsoft users

Started
Resolved
22 Apr 2025, 18:29 UTC (after 6 days)
Impact
Minor
Affected
Email sending

Last update from Superhuman

Microsoft has deployed a fix for the authorization issues that were causing send failures for some Outlook users when sending with large attachments. The issue was resolved late last week, and sending functionality has since returned to normal. We appreciate your patience while this was being addressed.

22 Apr 2025, 18:29 UTC

Read the full incident on the official Superhuman status page

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This page is the record of one past incident. For the live status, see Is Superhuman down right now? - it reads the official status page every 2 minutes.

Other Superhuman incidents

  1. Some Outlook accounts cannot archive nor delete certain messages

  2. Emails marked Done reappearing in the Inbox

  3. Feature outage for custom Auto Labels and Auto Summaries

  4. Elevated error rates when indexing new content for AI features

  5. Degraded Service for Outlook Users

  6. Networking issues

  7. API services unavailable as a downstream effect of the large AWS outage

  8. Microsoft sends failing

All recorded Superhuman incidents