Superhuman outage, 25 April 2025

Slow response times for Ask AI and delay in indexing new messages

Started
Resolved
27 Apr 2025, 04:00 UTC (after 34 h 43 min)
Impact
Major
Affected
Superhuman

Last update from Superhuman

This incident has been resolved.

27 Apr 2025, 04:00 UTC

Read the full incident on the official Superhuman status page

Is Superhuman down now?

This page is the record of one past incident. For the live status, see Is Superhuman down right now? - it reads the official status page every 2 minutes.

Other Superhuman incidents

  1. Some Outlook accounts cannot archive nor delete certain messages

  2. Emails marked Done reappearing in the Inbox

  3. Feature outage for custom Auto Labels and Auto Summaries

  4. Elevated error rates when indexing new content for AI features

  5. Degraded Service for Outlook Users

  6. Networking issues

  7. API services unavailable as a downstream effect of the large AWS outage

  8. Microsoft sends failing

All recorded Superhuman incidents