Superhuman outage, 6 June 2025

Elevated Failure Rates for AskAI Feature

Started
Resolved
6 Jun 2025, 17:07 UTC (after 1 h 28 min)
Impact
Minor
Affected
Superhuman

Last update from Superhuman

The issue affecting the AskAI feature has been fully resolved. The fix has been successfully deployed and we have confirmed that requests are now completing as expected. We appreciate your patience while we worked to restore full functionality. If you experience any further issues, please don’t hesitate to reach out.

6 Jun 2025, 17:07 UTC

Read the full incident on the official Superhuman status page

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Other Superhuman incidents

  1. Some Outlook accounts cannot archive nor delete certain messages

  2. Emails marked Done reappearing in the Inbox

  3. Feature outage for custom Auto Labels and Auto Summaries

  4. Elevated error rates when indexing new content for AI features

  5. Degraded Service for Outlook Users

  6. Networking issues

  7. API services unavailable as a downstream effect of the large AWS outage

  8. Microsoft sends failing

All recorded Superhuman incidents