SurveyMonkey outage, 1 July 2026

Issue Impacting Exporting for Canadian SurveyMonkey Accounts

Started
Resolved
30 Jun 2026, 18:00 UTC - reported afterwards
Impact
Not stated

Last update from SurveyMonkey

There was an issue impacting SurveyMonkey accounts hosted on our Canadian data centres, where users faced issues with exporting survey results from 10:48AM to 1:15AM (PST). This issue is now resolved and exporting should work correctly now.

30 Jun 2026, 18:00 UTC

Read the full incident on the official SurveyMonkey status page

Is SurveyMonkey down now?

This page is the record of one past incident. For the live status, see Is SurveyMonkey down right now? - it reads the official status page every 2 minutes.

Other SurveyMonkey incidents

  1. Login and signup issues

  2. 500 error on Transaction History for Team Admins

  3. Custom data / respondent metadata missing from Individual Response Table and XLS exports

  4. Audience Preview Page is not responding

  5. Adding contacts on the contacts page didn't work

  6. Possible service degradation due to AWS outage

  7. Problem with AI features

  8. Customers who have surveys shared with them may run into errors accessing the quick create chat feature

All recorded SurveyMonkey incidents