Svix outage, 16 December 2024

Some rate-limited messages were significantly delayed

Started
Resolved
16 Dec 2024, 05:00 UTC
Impact
Minor

Last update from Svix

We have experienced an issue that caused some messages on the platform to be significantly delayed before delivery. Only a small fraction of our customers and an even smaller fraction of messages are affected. There is NO ACTION REQUIRED on your end; the issue is already resolved. Before I go into further details I want to apologize to those that are affected by this. We know you rely on us for reliable webhook delivery, and we don't take this responsibility lightly. We take extensive measures in order to prevent issues from ever happening, though unfortunately this was caused by a rare race condition, which is why both our manual reviews and testing as well as automated testing didn't catc...

16 Dec 2024, 05:00 UTC

Read the full incident on the official Svix status page

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Other Svix incidents

  1. Elevated error rate in US region

  2. [Analytics] Delayed message listing in dashboard, portal, and list-message APIs

  3. Dashboard logins failing

  4. Elevated latency in US region

  5. [EU] elevated latency and errors for a small fraction of API requests

  6. [EU] Elevated response times and error rates affecting some customers.

  7. [usw2] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected)

  8. USW2: increased errors in the region due to AWS connectivity issues

All recorded Svix incidents