Svix outage, 20 January 2025

EU: some requests were timing out due to increased latency.

Started
Resolved
19 Jan 2025, 13:15 UTC - reported afterwards
Impact
Not stated

Last update from Svix

Sorry also for not updating the status page before, it looked ephemeral when it first surfaced. The issue was one API node that was having networking issues and was failing to connect to the rest of the systems and was timing out while at it. Only requests routed to this API node were affected, so retries would succeed. It's now been resolved.

19 Jan 2025, 13:15 UTC

Read the full incident on the official Svix status page

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This page is the record of one past incident. For the live status, see Is Svix down right now? - it reads the official status page every 2 minutes.

Other Svix incidents

  1. Elevated error rate in US region

  2. [Analytics] Delayed message listing in dashboard, portal, and list-message APIs

  3. Dashboard logins failing

  4. Elevated latency in US region

  5. [EU] elevated latency and errors for a small fraction of API requests

  6. [EU] Elevated response times and error rates affecting some customers.

  7. [usw2] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected)

  8. USW2: increased errors in the region due to AWS connectivity issues

All recorded Svix incidents