Svix outage, 24 November 2025

US region: create message API failures [ephemeral, resolved]

Started
Resolved
24 Nov 2025, 21:30 UTC
Impact
Not stated

Last update from Svix

Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.

24 Nov 2025, 21:30 UTC

Read the full incident on the official Svix status page

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Other Svix incidents

  1. Elevated error rate in US region

  2. [Analytics] Delayed message listing in dashboard, portal, and list-message APIs

  3. Dashboard logins failing

  4. Elevated latency in US region

  5. [EU] elevated latency and errors for a small fraction of API requests

  6. [EU] Elevated response times and error rates affecting some customers.

  7. [usw2] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected)

  8. USW2: increased errors in the region due to AWS connectivity issues

All recorded Svix incidents