TeamViewer outage, 14 September 2026

WestUS2 - Intermittent Login Issues

Started
Resolved
1 Sept 2026, 14:30 UTC - reported afterwards
Impact
Major

Last update from TeamViewer

We experienced intermittent login issues affecting customers access to the DEX Platform. Impacted users reported the following symptoms: Unable to successfully complete login to the DEX Platform. Receiving the error message: "Application cannot be served because the license has expired" after logging in. Our Site Reliability Engineering (SRE) and Cloud teams investigated the issue and implemented a resolution. Service has been fully restored, and affected users are now able to access the platform normally.

1 Sept 2026, 14:30 UTC

Read the full incident on the official TeamViewer status page

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Other TeamViewer incidents

  1. DEX Platform West Europe (WEU1)

  2. Degraded performance on US services

  3. Remote & Tensor : Degraded Performance

  4. Major outage of TeamViewer services

  5. Partial DNS Outage

  6. DEX PLATFORM. Inventory Software pages not loading

  7. DEX Platform licensing service. Affected environments are unable to retrieve licensing information,

  8. Login issues

All recorded TeamViewer incidents