TeamViewer outage, 21 October 2026

DEX Platform Intelligence, Insights not generating

Started
Status
Ongoing: Identified
Impact
Major
Affected
DEX Platform – UK South 1, DEX Platform – North Europe 1, DEX Platform – West Europe 1, DEX Platform – East US 1, DEX Platform – West US 1, DEX Platform – West US 2, DEX Platform – Canada Central 1

Is this still happening?

Yes. TeamViewer still lists it as identified; last update 23 Oct 2026, 09:31 UTC.

Right now: TeamViewer reports a partial outage. (as of 26 Oct, 03:45 UTC) Live TeamViewer status

Last update from TeamViewer

We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.

23 Oct 2026, 09:31 UTC

Read the full incident on the official TeamViewer status page

Similar TeamViewer incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 3 days

    DEX PLATFORM. Inventory Software pages not loading

  2. , resolved after 12 min

    DEX Platform Intelligence, Insights not generated for 11 days

  3. , resolved after 3 h 6 min

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  4. , resolved after 1 h 29 min

    DEX Connectivity issue - UK South 1

  5. , resolved after 3 h 12 min

    DEX Client Connectivity issues with West Europe 1

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All recorded TeamViewer incidents