Trello outage, 5 May 2025
Trello is slow or unavailable for some users
- Started
- Resolved
- 5 May 2025, 17:37 UTC (after 2 h 28 min)
- Impact
- Major
- Affected
- Trello.com
Last update from Trello
### **SUMMARY** On May 5, 2025, between 2:08 p.m. and 4:29 p.m. UTC, some Atlassian customers using Trello were unable to view their boards or cards. The event was triggered by an unexpected error encountered by our infrastructure management tools, which resulted in an incorrect DNS configuration being deployed to a portion of our database. The incident was detected within four minutes by automated monitoring systems and mitigated by identifying the faulty portion of the database and performing a failover, which put Atlassian systems into a known good state. The total time to resolution was about two hours and 21 minutes. ### **IMPACT** The overall impact was on the Trello product on May...
Is Trello down now?
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