Is Twilio down right now?
Partly.
Twilio reports degraded performance on some systems.
- Official status
- Partially Degraded Service
- Last checked
- (just now)
- Source
- status.twilio.com
Last 7 days
- Fri : Degraded performance
- Sat : Degraded performance
- Sun : Degraded performance
- Mon : Degraded performance
- Tue : Degraded performance
- Wed : Degraded performance
- Today : Degraded performance
Active incidents 7
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SMS Delivery Receipt Delays from a Subset of Twilio Sender IDs to Altan Redes Mexico
IdentifiedTwilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Sender IDs to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Affects: SMS, Latin America
Read on the official page -
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti
IdentifiedTwilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Affects: SMS, Middle East & Africa
Read on the official page -
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
MonitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Affects: SMS Short Code, North America
Read on the official page -
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
IdentifiedTwilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Affects: Voice, APAC
Read on the official page -
MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States
InvestigatingTwilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
Affects: MMS Long Code, North America
Read on the official page -
MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers
InvestigatingOur team continues to investigate MMS delivery issues from a subset of Australian network subscribers to Twilio Australia Phone Numbers. Media within our documented limit (<1MB) is delivering as intended. Media exceeding 1MB is processed on a best-effort basis and may encounter delays, delivery failures, or duplicate messages. We recommend keeping all attachments under 1MB. We will provide another update in 24 hours or as soon as more information becomes available.
Affects: MMS, APAC
Read on the official page -
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China
MonitoringWe have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Affects: SMS, APAC
Read on the official page
Scheduled maintenance
-
United States and Canada Twilio SMS and MMS Maintenance Scheduled, 15 Oct, 03:00 - 15 Oct, 07:00 UTC
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United States SMS and MMS Carrier Partner Maintenance Scheduled, 15 Oct, 04:00 - 15 Oct, 10:00 UTC
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Vietnam SMS Carrier Partner Maintenance Scheduled, 15 Oct, 17:00 - 15 Oct, 21:00 UTC
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Russia SMS Carrier Maintenance - Beeline Scheduled, 15 Oct, 21:00 - 16 Oct, 00:00 UTC
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Canada Account Security Service Partner Maintenance Scheduled, 16 Oct, 04:00 - 16 Oct, 08:00 UTC
Components 172
- CARRIER NETWORK / MMS Long Code, North AmericaDegraded performance
- CARRIER NETWORK / SMS, Latin AmericaDegraded performance
- CARRIER NETWORK / Voice, APACDegraded performance
- CARRIER NETWORK / MMS, APACDegraded performance
- CARRIER NETWORK / Lookup Line Type Intelligence [Legacy API]Degraded performance
Show all 172 components
PROGRAMMABLE MESSAGING
- MMSUp
- SMSUp
- SMPPUp
- WhatsApp MessagingUp
- NotifyUp
- ConversationsUp
- Messaging InsightsUp
- Messaging ServicesUp
- Content APIUp
- Toll-free verificationUp
- RCS MessagingUp
- Programmable Messaging APIUp
- Intelligent AlertsUp
PROGRAMMABLE VOICE US1
- PSTN US1Up
- SIP Interface US1Up
- Client Web US1Up
- Client Mobile US1Up
- Conference US1Up
- Recording US1Up
- Queue US1Up
- Text-to-Speech US1Up
- Recording Transcriptions US1Up
- TwiML US1Up
- Voice Insights US1Up
- Speech Recognition (Gather Speech) US1Up
- Realtime Transcriptions US1Up
- Pay US1Up
- Media Streams US1Up
- Dialogflow US1Up
- ConversationRelay US1Up
- Voice REST API US1Up
PROGRAMMABLE VOICE AU1
- PSTN AU1Up
- SIP Interface AU1Up
- Client Web AU1Up
- Client Mobile AU1Up
- Conference AU1Up
- Recording AU1Up
- Queue AU1Up
- Text-to-Speech AU1Up
- Recording Transcriptions AU1Up
- TwiML AU1Up
- Voice Insights AU1Up
- Speech Recognition (Gather Speech) AU1Up
- Realtime Transcriptions AU1Up
- Pay AU1Up
- Media Streams AU1Up
- ConversationRelay AU1Up
- Voice REST API AU1Up
PROGRAMMABLE VOICE IE1
- PSTN IE1Up
- SIP Interface IE1Up
- Client Web IE1Up
- Client Mobile IE1Up
- Conference IE1Up
- Recording IE1Up
- Queue IE1Up
- Text-to-Speech IE1Up
- Recording Transcriptions IE1Up
- TwiML IE1Up
- Voice Insights IE1Up
- Speech Recognition (Gather Speech) IE1Up
- Realtime Transcriptions IE1Up
- Pay IE1Up
- Media Streams IE1Up
- ConversationRelay IE1Up
- Voice REST API IE1Up
ACCOUNT SECURITY
- Authy 2FAUp
- VerifyUp
- Authy AppUp
- LookupUp
- Verify EventsUp
ELASTIC SIP TRUNKING US1
- Origination US1Up
- Termination US1Up
ELASTIC SIP TRUNKING AU1
- Origination AU1Up
- Termination AU1Up
ELASTIC SIP TRUNKING IE1
- Origination IE1Up
- Termination IE1Up
- TaskRouterUp
- INTERCONNECTUp
- PHONE NUMBERSUp
- PROGRAMMABLE CHATUp
- PROXYUp
- FRONTLINEUp
- Sender IDUp
- SendGrid Marketing CampaignsUp
- SendGrid APIUp
- SendGrid WebsiteUp
- SendGrid StatisticsUp
- SendGrid Email ActivityUp
- SendGrid PartnersUp
- SendGrid BillingUp
- SendGrid Legacy Marketing CampaignsUp
FLEX
- Flex Agent CopilotUp
- Flex Agent DesktopUp
- Flex Application PlatformUp
- Flex InsightsUp
- Flex Queue StatsUp
- Flex Teams ViewUp
- Flex Admin ConsoleUp
- Flex RoutingUp
- Flex ConversationsUp
- Flex Programmable ChatUp
- Flex Programmable VoiceUp
- ProxyUp
- Flex PluginsUp
- Flex BillingUp
CONVERSATIONS
- Conversation OrchestratorUp
- Conversation IntelligenceUp
- Conversation Intelligence (classic)Up
- Conversation MemoryUp
- Enterprise KnowledgeUp
TWILIO EMAIL
- Mailsend: Comms APIUp
- LogsUp
- Dedicated IP AddressUp
PROGRAMMABLE VIDEO
- Group RoomsUp
- Peer-to-Peer RoomsUp
- RecordingsUp
- CompositionsUp
- Network Traversal ServiceUp
- Go RoomsUp
- Video InsightsUp
- Realtime TranscriptionsUp
SERVERLESS
- StudioUp
- FunctionsUp
- AssetsUp
- TwiML BinsUp
- SyncUp
DEVELOPER TOOLS
- ConsoleUp
- Event StreamsUp
- Debugger & AlarmsUp
- DocumentationUp
- REST APIUp
- Bulk ExportUp
TWILIO PLATFORM
- BillingUp
- Customer Support CenterUp
- OtherUp
- Account InsightsUp
- Trust HubUp
- OrganizationUp
CARRIER NETWORK
- SMS Long Code, North AmericaUp
- MMS Long Code, North AmericaDegraded
- SMS Short Code, North AmericaUp
- MMS Short Code, North AmericaUp
- SMS Toll-Free, North AmericaUp
- MMS Toll-Free, North AmericaUp
- Voice, North AmericaUp
- Voice, Latin AmericaUp
- SMS, Latin AmericaDegraded
- Voice, APACDegraded
- SMS, APACUp
- MMS, APACDegraded
- Voice, EuropeUp
- SMS, EuropeUp
- Voice, Middle East & AfricaUp
- SMS, Middle East & AfricaUp
- Verify Silent Network AuthUp
- Lookup Identity MatchUp
- Lookup Line Type Intelligence [Legacy API]Degraded
- Lookup Line Type Intelligence [Twilio API]Up
- Lookup SIM SwapUp
- Legacy Identity MatchAndAttributesUp
ZIPWHIP MESSAGING
- SMS Long Code, North AmericaUp
- MMS Long Code, North AmericaUp
- SMS Toll-Free, North AmericaUp
- MMS Toll-Free, North AmericaUp
ZIPWHIP TOOLS
- Zipwhip Provisioner Dashboard and APIUp
- Zipwhip Support TicketingUp
- Toll-Free Verification PortalUp
SendGrid Mail Sending
- API v3Up
- SMTPUp
- API v2Up
SendGrid Webhooks
- Event WebhooksUp
- Parse APIUp
Incidents in the last 7 days 26
-
, ongoing
SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti
Impact: minor
-
, ongoing
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Impact: minor
-
, ongoing
SMS Delivery Receipt Delays from a Subset of Twilio Sender IDs to Altan Redes Mexico
Impact: minor
-
, resolved after 9 h 59 min
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel
Impact: minor
-
, resolved after 26 min
-
, resolved after 4 h 26 min
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy
Impact: minor
-
, resolved after 7 min
Impact: minor
-
, resolved after 4 h 49 min
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil
Impact: minor
-
, resolved after 13 h 12 min
SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria
Impact: minor
-
, resolved after 5 h 59 min
Impact: minor
-
, resolved after 3 h 0 min
SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates
Impact: minor
-
, resolved after 8 h 35 min
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
Impact: minor
-
, resolved after 7 h 20 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Germany
Impact: minor
-
, resolved after 2 h 52 min
Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa
Impact: minor
-
, resolved after 5 h 31 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Romania
Impact: minor
-
, ongoing
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
Impact: minor
-
, resolved after 5 h 39 min
SMS Delivery Delays from Twilio to Multiple Networks in Italy
Impact: minor
-
, resolved after 3 h 6 min
Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel
Impact: minor
-
, resolved after 6 h 42 min
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Impact: minor
-
, ongoing
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China
Impact: minor
How we know
Broken Today reads the official Twilio status page every 2 minutes. When Twilio reports degraded performance, an outage or maintenance, this page changes within a few minutes. If the page says everything is up but Twilio still fails for you, check your own connection, VPN, DNS or browser extensions - or look at whether a service it depends on (such as Cloudflare) is having problems.