Twilio outage, 12 October 2026

Phone Number Purchase Failures in New Console

Started
Resolved
12 Oct 2026, 09:51 UTC (after 2 h 13 min)
Impact
Minor
Affected
PHONE NUMBERS

Last update from Twilio

The issue with purchasing phone numbers in the New Console has been fully resolved. All systems are back to normal operations across all countries. If you are still seeing an error, please log out and log back into your console. Thank you for your patience!

12 Oct 2026, 09:51 UTC

Read the full incident on the official Twilio status page

Is Twilio down now?

This page is the record of one past incident. For the live status, see Is Twilio down right now? - it reads the official status page every 2 minutes.

Other Twilio incidents

  1. Silent Network Authentication (SNA) Failure Increase in Philippines

  2. SMS Delivery Delays from a Subset of Twilio Phone Numbers to Surf Telecom Brazil

  3. SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti

  4. SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

  5. SMS Delivery Receipt Delays From a Subset of Twilio Sender IDs to Altan Redes Mexico

  6. Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

  7. Automated Alert: No Customer Impact

  8. SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy

All recorded Twilio incidents