Twilio outage, 25 October 2026

SMS Delivery Delays from Twilio to Telcel Mexico

Started
Resolved
26 Oct 2026, 03:32 UTC (after 4 h 17 min)
Impact
Minor
Affected
SMS, Latin America

Is this still happening?

No. Twilio marked this incident resolved on 26 Oct 2026, 03:32 UTC, 4 h 17 min after it began.

Right now: Twilio reports degraded performance on some systems. (as of 26 Oct, 03:47 UTC) Live Twilio status

Last update from Twilio

The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.

26 Oct 2026, 03:32 UTC

Read the full incident on the official Twilio status page

Similar Twilio incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 31 h 51 min

    SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico

  2. , still open

    SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

  3. , resolved after 5 h 42 min

    SMS Delivery Delays from Twilio to WOM Colombia

  4. , still open

    SMS Delivery Delays from Twilio to Claro Costa Rica

  5. , resolved after 9 h 56 min

    SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil

Other recent Twilio incidents

  1. SMS Delivery Delays from Twilio to Cellcom Israel

  2. SMS Delivery Delays from Twilio to Telia Sweden

  3. SMS Delivery Delays from Twilio to Airtel Nigeria

  4. Azure Marketplace SendGrid Customers Experiencing Account Management Issues

  5. Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

  6. MMS Delivery Delays from Twilio to C-Spire United States

  7. Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

  8. Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

All recorded Twilio incidents