WorkOS outage, 18 September 2026
Elevated API Errors
- Started
- Resolved
- 18 Sept 2026, 23:29 UTC (after 40 min)
- Impact
- Major
Last update from WorkOS
# Elevated API Errors **Date:** 09/18/2026 **Duration:** 22:40-23:03 UTC \(23 minutes\) **Status:** Resolved ## Summary On September 18, 2026, from 22:40 to 23:03 UTC, WorkOS experienced an outage affecting authentication and other API requests. Customers encountered failed sign-ins, API errors, timeouts, and long delays. Authentication was most severely affected. An infrastructure failover in the cache supporting our feature-flag system exposed weaknesses in application connection recovery and fallback behavior. Some connections remained stalled after the cache was available again, delaying requests and exhausting database connection pools. Service recovered by 23:03 UTC. We subsequen...
Is WorkOS down now?
This page is the record of one past incident. For the live status, see Is WorkOS down right now? - it reads the official status page every 2 minutes.