Zuora outage, 12 November 2026
REST API Performance Degradation in EU Production
- Started
- Resolved
- 12 Nov 2026, 20:20 UTC (after 2 h 21 min)
- Impact
- Not stated
- Affected
- Production API
Is this still happening?
No. Zuora marked this incident resolved on 12 Nov 2026, 20:20 UTC, 2 h 21 min after it began.
Right now: Zuora reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Zuora status
At a glance
- Zuora did not rate the impact of this incident.
- It was resolved after 2 h 21 min. That is shorter than a typical Zuora incident: the median of the 24 other resolved ones we recorded is 3 h 30 min.
- Zuora had 2 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 27 Jun 2026.
Our summary from the Zuora incidents we have recorded since 6 May 2025 - how we count.
Last update from Zuora
This incident has been resolved.
Similar Zuora incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 23 min
-
, resolved after 3 h 33 min
-
, resolved after 25 h 35 min
-
, resolved after 3 h 30 min
-
, resolved after 24 h 6 min
Other recent Zuora incidents
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