Zuora outage history

25 incidents from the official Zuora status page, the oldest from 6 May 2025.

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September 2026 1

  1. , resolved after 57 min

    Central Sandbox Performance issue: 504 Gateway Time Out error

June 2026 3

  1. , resolved after 1 h 22 min

    Data synchronization delays in Revenue snowflake secure share

    Impact: minor

  2. , resolved after 24 h 6 min

    Revenue Rest API

    Impact: minor

  3. , resolved after 30 min

    Currently the <www.zuora.com> is not accessible , we are investigating the issue

    Impact: minor

May 2026 1

  1. , resolved after 9 h 16 min

    Internal System Error for Users with Japanese Language Settings

    Impact: minor

April 2026 2

  1. , resolved after 2 h 8 min

    Zuora Sandbox Environments UI are inaccessible

    Impact: minor

  2. , resolved after 3 h 30 min

    A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync

March 2026 1

  1. , resolved after 24 h 6 min

    On March 10, 2026, at approximately 12:30 AM PDT, an incident was detected affecting Zuora Revenue Service sandbox environments across regions.

    Impact: critical

February 2026 3

  1. , resolved

    Email / Notification Latency Spike

  2. , resolved after 2 h 36 min

    Zrevenue RC work bench data query Issue reported after the DB maintenance

    Impact: minor

  3. , resolved after 3 h 33 min

    Performance degradation impacting Zuora Connector for Data Warehouses for a sub-set of NA Production and Sandbox tenants.

    Impact: minor

October 2025 3

  1. , resolved after 2 days

    Temporary disruption to Zephr services

    Impact: minor

  2. , resolved after 5 h 24 min

    Zuora 360 sync in sandbox tenants is failing when Invoice and its child objects are attempted to sync

    Impact: minor

  3. , resolved after 23 min

    EU Production UI and API degradation

September 2025 1

  1. , resolved after 4 h 9 min

    SFDC OAuth Token failures impacting Zuora to Salesforce Sync

    Impact: major

August 2025 1

  1. , resolved

    Workflow UI performance Issue

July 2025 3

  1. , resolved after 4 h 42 min

    Zephr Application issue

    Impact: minor

  2. , resolved after 1 h 29 min

    A subset of our customers are intermittently experiencing error on Data Source Exports and Aqua

    Impact: minor

  3. , resolved after 3 h 8 min

    NA Production UI degradation

June 2025 4

  1. , resolved after 59 min

    Intermittent 502 Errors on Zephr Production Sites

    Impact: critical

  2. , resolved after 25 h 35 min

    UI and API errors in a subset of NA2 production tenants

    Impact: minor

  3. , resolved after 1 h 11 min

    Intermittent internal errors while accessing some functions for subset of tenants

    Impact: minor

  4. , resolved after 3 h 19 min

    Unable to access NA2 production and sandbox tenants

    Impact: major

May 2025 2

  1. , resolved after 8 days

    Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment

    Impact: minor

  2. , resolved after 1 h 36 min

    System Health Dashboard Performance Degradation

    Impact: minor