Zuora outage, 28 February 2026

Email / Notification Latency Spike

Started
Resolved
28 Feb 2026, 19:24 UTC
Impact
Not stated

Last update from Zuora

During month end monitoring, we observed spike in email/notification processing latency. Timeframe: 5:05 am PST ~ 8:00 am PST Latency has returned to normal levels and no ongoing impact observed.

28 Feb 2026, 19:24 UTC

Read the full incident on the official Zuora status page

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Other Zuora incidents

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  2. Data synchronization delays in Revenue snowflake secure share

  3. Revenue Rest API

  4. Currently the <www.zuora.com> is not accessible , we are investigating the issue

  5. Internal System Error for Users with Japanese Language Settings

  6. Zuora Sandbox Environments UI are inaccessible

  7. A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync

  8. On March 10, 2026, at approximately 12:30 AM PDT, an incident was detected affecting Zuora Revenue Service sandbox environments across regions.

All recorded Zuora incidents