Zuora outage, 6 August 2025

Workflow UI performance Issue

Started
Resolved
6 Aug 2025, 20:08 UTC
Impact
Not stated

Last update from Zuora

We identified and resolved a Workflow UI issue that occurred between 3:57 AM and 4:29 AM PST. This may have also impacted other services like data query that tried to query on the workflow object.

6 Aug 2025, 20:08 UTC

Read the full incident on the official Zuora status page

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Other Zuora incidents

  1. Central Sandbox Performance issue: 504 Gateway Time Out error

  2. Data synchronization delays in Revenue snowflake secure share

  3. Revenue Rest API

  4. Currently the <www.zuora.com> is not accessible , we are investigating the issue

  5. Internal System Error for Users with Japanese Language Settings

  6. Zuora Sandbox Environments UI are inaccessible

  7. A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync

  8. On March 10, 2026, at approximately 12:30 AM PDT, an incident was detected affecting Zuora Revenue Service sandbox environments across regions.

All recorded Zuora incidents