Zuora outage, 20 July 2025

NA Production UI degradation

Started
Resolved
20 Jul 2025, 14:29 UTC (after 3 h 8 min)
Impact
Not stated
Affected
Revenue Core Services, Revenue API Service

Last update from Zuora

This incident has been resolved.

20 Jul 2025, 14:29 UTC

Read the full incident on the official Zuora status page

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This page is the record of one past incident. For the live status, see Is Zuora down right now? - it reads the official status page every 2 minutes.

Other Zuora incidents

  1. Central Sandbox Performance issue: 504 Gateway Time Out error

  2. Data synchronization delays in Revenue snowflake secure share

  3. Revenue Rest API

  4. Currently the <www.zuora.com> is not accessible , we are investigating the issue

  5. Internal System Error for Users with Japanese Language Settings

  6. Zuora Sandbox Environments UI are inaccessible

  7. A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync

  8. On March 10, 2026, at approximately 12:30 AM PDT, an incident was detected affecting Zuora Revenue Service sandbox environments across regions.

All recorded Zuora incidents