Bandwidth outage, 11 November 2026
JFK Calling Incident - Inbound/Outbound Calling
- Started
- Resolved
- 11 Nov 2026, 21:45 UTC (after 2 h 19 min)
- Impact
- Minor
- Affected
- Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
Is this still happening?
No. Bandwidth marked this incident resolved on 11 Nov 2026, 21:45 UTC, 2 h 19 min after it began.
Right now: Bandwidth reports all systems operational. (as of 13 Nov, 20:21 UTC) Live Bandwidth status
At a glance
- Bandwidth rated this a minor incident.
- It was resolved after 2 h 19 min. That is shorter than a typical Bandwidth incident: the median of the 85 other resolved ones we recorded is 5 h 13 min.
- Bandwidth had 73 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 3 Nov 2026.
Our summary from the Bandwidth incidents we have recorded since 6 Oct 2026 - how we count.
What caused it: Bandwidth's root cause analysis
Between 16:21 UTC and 20:15 UTC on November 11, a portion of inbound and outbound voice calls in the JFK data center did not complete. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Last update from Bandwidth
Between 16:21 UTC and 20:15 UTC on November 11, a portion of inbound and outbound voice calls in the JFK data center did not complete. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Read the full incident on the official Bandwidth status page
Similar Bandwidth incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 1 h 39 min
Voice Authentication Incident - PindropPostmortem
-
, resolved after 15 h 11 min
Other recent Bandwidth incidents
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