Bland AI outage, 20 October 2025

Issue with dispatching outbound calls

Started
Resolved
20 Oct 2025, 19:00 UTC (after 1 h 2 min)
Impact
Critical
Affected
API, AWS ec2-us-west-2

Last update from Bland AI

This incident has been resolved.

20 Oct 2025, 19:00 UTC

Read the full incident on the official Bland AI status page

Is Bland AI down now?

This page is the record of one past incident. For the live status, see Is Bland AI down right now? - it reads the official status page every 2 minutes.

Other Bland AI incidents

  1. LLM outage - Widespread agent silence

  2. Variable Extraction Model Routing Failures

  3. Delayed or missing agent audio on BTTS V3 voices

  4. High LLM Response Latency

  5. Elevated latency on voice calls

  6. Heightened LLM Latency

  7. STT Partial Outage

  8. Degraded Warm Transfers Performance

All recorded Bland AI incidents