Bland AI outage, 23 October 2025

Upstream Provider Outage

Started
Resolved
23 Oct 2025, 00:30 UTC - reported afterwards
Impact
Minor

Last update from Bland AI

An upstream provider outage, that provides dynamic feature flag components - suffered a failure in their network configurations. We are assessing this dependency and will ensure it can no longer be a failure point for the dispatching of calls. For clarity, we attach their message below: --- 10/22/2025 17:19:00 GMT-0700 (Pacific Daylight Time) : A network issue that is impacting sdk serving configs was found. Engineering Oncall teams are currently investigating. [Update]: Incident is resolved at 5:34 PM PST.

23 Oct 2025, 00:30 UTC

Read the full incident on the official Bland AI status page

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This page is the record of one past incident. For the live status, see Is Bland AI down right now? - it reads the official status page every 2 minutes.

Other Bland AI incidents

  1. LLM outage - Widespread agent silence

  2. Variable Extraction Model Routing Failures

  3. Delayed or missing agent audio on BTTS V3 voices

  4. High LLM Response Latency

  5. Elevated latency on voice calls

  6. Heightened LLM Latency

  7. STT Partial Outage

  8. Degraded Warm Transfers Performance

All recorded Bland AI incidents