[Medium] Issues with Multiple Box Services

Last update from Box

_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On August 19, 2026 between 3:44pm PDT to 3:49pm PDT, some users may have experienced difficulties while working in Box. When attempting to access Box during this time, some users may have seen an error message. Preview, and Box Notes functionalities were impacted. This occurred because of an issue affecting Box’s critical third party cloud ingress services. We are conducting a full engineering postmortem in conjunction with our cloud provider, and our overview is subject to...

Read the full incident on the official Box status page

Other Box incidents

1. 15 Oct 2026, 08:30 UTC

   [Major] Issue with Box Drive

2. 8 Oct 2026, 09:27 UTC

   [Critical] Issues with Multiple Box Services

3. 8 Oct 2026, 01:48 UTC

   [Medium] Issue with Enterprise Event Reports

4. 2 Oct 2026, 03:43 UTC

   [Medium] Issue with File Requests

5. 30 Sept 2026, 18:08 UTC

   [Medium] Issue with multiple reports

6. 29 Sept 2026, 14:15 UTC

   [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

7. 28 Sept 2026, 10:04 UTC

   [Medium] Issues with Box Notes

8. 4 Sept 2026, 02:10 UTC

   [Minor] Issue with Admin Reporting

All recorded Box incidents