Box outage, 20 October 2026

[Medium] Issue with multiple Box Services

Started
Resolved
20 Oct 2026, 03:47 UTC (after 1 h 28 min)
Impact
Major
Affected
Content API, Uploads/Downloads, Box Sign

Is this still happening?

No. Box marked this incident resolved on 20 Oct 2026, 03:47 UTC, 1 h 28 min after it began.

Right now: Box reports all systems operational. (as of 26 Oct, 03:45 UTC) Live Box status

Last update from Box

After further monitoring, this incident is now considered resolved. All Box services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

20 Oct 2026, 03:47 UTC

Read the full incident on the official Box status page

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