Box outage, 28 August 2026
[Medium] Issues with Box Hubs Shared Links
- Started
- Resolved
- 28 Aug 2026, 10:00 UTC (after 1 h 40 min)
- Impact
- Major
- Affected
- Box Hubs
Last update from Box
_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ Between August 27, 2026 at 11:18 PM PDT and August 28, 2026 at 2:48 AM PDT some customers may have been unable to access Box Hubs using shared links. Other Box functionality, such as file and folder access, was not broadly affected. The issue occurred as a result of a recent code change in our ongoing effort to improve performance. We were able to resolve the issue by rolling back the change so traffic returned to the previous behavior. We are conducting a full engineerin...
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