Box outage, 2 October 2026

[Medium] Issue with File Requests

Started
Resolved
1 Oct 2026, 10:00 UTC - reported afterwards
Impact
Major

Last update from Box

From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

1 Oct 2026, 10:00 UTC

Read the full incident on the official Box status page

Is Box down now?

This page is the record of one past incident. For the live status, see Is Box down right now? - it reads the official status page every 2 minutes.

Other Box incidents

  1. [Major] Issue with Box Drive

  2. [Critical] Issues with Multiple Box Services

  3. [Medium] Issue with Enterprise Event Reports

  4. [Medium] Issue with multiple reports

  5. [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

  6. [Medium] Issues with Box Notes

  7. [Minor] Issue with Admin Reporting

  8. [Medium] Issues with Box Hubs Shared Links

All recorded Box incidents