Box outage, 29 September 2026

[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

Started
Resolved
29 Sept 2026, 15:30 UTC (after 1 h 14 min)
Impact
Critical

Last update from Box

From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

29 Sept 2026, 15:30 UTC

Read the full incident on the official Box status page

Is Box down now?

This page is the record of one past incident. For the live status, see Is Box down right now? - it reads the official status page every 2 minutes.

Other Box incidents

  1. [Major] Issue with Box Drive

  2. [Critical] Issues with Multiple Box Services

  3. [Medium] Issue with Enterprise Event Reports

  4. [Medium] Issue with File Requests

  5. [Medium] Issue with multiple reports

  6. [Medium] Issues with Box Notes

  7. [Minor] Issue with Admin Reporting

  8. [Medium] Issues with Box Hubs Shared Links

All recorded Box incidents