Box outage, 23 July 2026
[Medium] Issues with Box Hubs
- Started
- Resolved
- 23 Jul 2026, 14:30 UTC (after 16 min)
- Impact
- Major
- Affected
- Box Hubs
Last update from Box
We recently addressed an issue affecting Box Hubs. We’d like to take this opportunity to explain what happened and the steps we’ve taken to prevent it from happening again. Between 06:50 AM PDT to 07:26 AM PDT on July 23, 2026, some users may have experienced difficulties while working in Box. During this time, users attempting to access Box Hubs were unable to load the Hubs gallery and instead encountered a "Not Found" page. The issue occurred as a result of a recent frontend dependency update, which introduced a package version conflict that prevented the Hubs module from loading correctly. We were able to resolve the issue by rolling back the frontend application to the previous stable...
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