Close outage, 11 August 2026
Database Failures
- Started
- Resolved
- 11 Aug 2026, 15:15 UTC (after 2 h 3 min)
- Impact
- Major
Last update from Close
## Summary & Impact Close sincerely apologizes for the interruption of our service. We take the stability of our platform very seriously, and this incident is not acceptable to us. Below is an explanation of what happened and how we will prevent another such interruption from occurring. On August 11th, 2026, Close was intermittently unavailable for a total of about 2.5 hours between 08:00 UTC and 17:03 UTC. During those periods, the Close web app, mobile apps, and API returned errors or failed to load, affecting customers in all regions. Because the disruption was intermittent rather than continuous, many customers likely experienced it as a longer period of unreliability across the worki...
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