Close outage, 16 March 2026
Database issues
- Started
- Resolved
- 16 Mar 2026, 16:55 UTC (after 47 min)
- Impact
- Critical
- Affected
- Application UI, API
Last update from Close
# Summary Close sincerely apologizes for the interruption of our service. We take the stability of our platform very seriously. Below is an explanation of what happened and how we will prevent another such interruption from occurring. The Close App and API were severely disrupted for all users for 18 minutes between 15:57 and 16:15 UTC on Monday March 16, 2026. Automated systems restored functionality by 16:15 UTC. # Incident Timeline | Time \(UTC\) | Event | | --- | --- | | 2026-03-16 | | | 15:57:00 | **Automated Database Maintenance begins** | | 15:58:42 | **Incident detected by monitoring** | | 15:58:49 | **Escalation acknowledged by Close Engineering On-Call** | | 16:02:41 | **In...
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