Close outage, 14 October 2025
Partial outage - application not loading
- Started
- Resolved
- 14 Oct 2025, 16:00 UTC (after 34 min)
- Impact
- Major
- Affected
- Application UI, API, Querying
Last update from Close
Close sincerely apologizes for the interruption of our service. We take the stability of our platform very seriously. Below is an explanation of what happened and how we will prevent another such interruption from occurring. ## Impact A small number of Close API requests began failing on October 14, 2025 for 67 minutes from 13:20Z to 14:27Z. A larger number of failures occurred for 88 minutes from 14:27Z to 15:55Z. The failures impacted our API as well as various components of the Close App. ## Root Cause and Resolution Unfortunately, a cascading set of events contributed to this failure. Three Pull Requests \(PR\) were in flight during this incident. The first and third had defects that...
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