Close outage, 24 September 2025
Connectivity issues from EMEA Region
- Started
- Resolved
- 24 Sept 2025, 13:31 UTC (after 1 h 29 min)
- Impact
- Not stated
- Affected
- Application UI, API
Last update from Close
Our cloud provider was able to confirm they were having issues with an external network provider during this time period that caused connectivity issues between Europe and the us-west-2 region. This aligns with the issues that were reported to our support team. We will review our monitoring and alerting processes to determine if we can be alerted sooner to these types of regional cloud connectivity issues so that we can more quickly notify our customers.
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