Crisp outage, 21 July 2025

Walmart Charter: Omni Sales Feeds Understated

Started
Resolved
22 Jul 2025, 12:54 UTC (after 14 h 49 min)
Impact
Minor
Affected
Crisp Platform (platform.gocrisp.com), Walmart Scintilla Charter

Last update from Crisp

This issue has been resolved. To resolve the issue we deleted out the impacted data and bad files from the API feed, reprocessed the full data set from Friday, June 18th (containing June 17th data), and verified the result across customers.

22 Jul 2025, 12:54 UTC

Read the full incident on the official Crisp status page

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Other Crisp incidents

  1. Walmart Charter - Continued Data Overstatement & Inflation

  2. Walmart Charter - Scintilla data is overstated due to data modeling issue

  3. Meijer Data Ingestion Delay

  4. Scintilla Data Pipeline Delay

  5. Rema Connect - Yesterdays' data delayed

  6. Scintilla Category Advisor Data is Delayed

  7. Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"

  8. Walmart Basis portal not returning data for weekly and daily data reports

All recorded Crisp incidents