Doxy.me outage, 17 March 2022

Increased Latency and Response Times

Started
Resolved
17 Mar 2022, 21:13 UTC (after 2 h 52 min)
Impact
Minor
Affected
Doxy.me API

Last update from Doxy.me

**Summary of event:** [Doxy.me](http://Doxy.me) experienced a severe increase in API response time, preventing login attempts and causing overall system slowness. **Business Impacts:** [Doxy.me](http://Doxy.me) was intermittently unresponsive from 2:10 PM until roughly 2:23 PM EDT on Thursday, March 17th. **Root cause:** The latency spikes which occurred three times over the past few weeks were the result of a sub-processor answering our requests too slowly. It was responding so slowly that systems kicked in and rebooted everything before logs could be sent. Confusing the issue, we noticed this each time acutely following deployments, leading us to question whether the problem was in our...

22 Mar 2022, 15:42 UTC

Read the full incident on the official Doxy.me status page

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Other Doxy.me incidents

  1. Email invitation delivery issue

  2. Services are operating normally

  3. Doxy.me performance degradation

  4. Issue with provider login

  5. Issue with provider login

  6. Partial Service Degradation - Provider and Admin Login

  7. File Uploads and Service Startup Issues

  8. Custom SMS Delivery Degradation

All recorded Doxy.me incidents