Infobip outage, 2 September 2026

Global (Europe) - Customer Portal Degradation for Self-Service accounts

Started
Resolved
2 Sept 2026, 08:16 UTC
Impact
Not stated
Affected
Global (Europe)

Last update from Infobip

We had experienced a service degradation affecting Customer Portal for Self-Service accounts. Users may have noticed difficulties accessing and using Customer Portal. Start (UTC): 26 August 2026 09:25 End (UTC): 01 September 2026 14:00 Impact: newly created Self-Service accounts could not access Customer Portal

2 Sept 2026, 08:16 UTC

Read the full incident on the official Infobip status page

Is Infobip down now?

This page is the record of one past incident. For the live status, see Is Infobip down right now? - it reads the official status page every 2 minutes.

Other Infobip incidents

  1. India - Degradation of Conversations Services

  2. Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services

  3. Saudi Arabia - Customer Portal Services Degradation

  4. Multiple Locations - Portal Payments Service Degradation

  5. Multiple Locations - Multiple services degradation

  6. India - WhatsApp Template Service Degradation

  7. Pakistan - Portal login degradation and Customer Portal service intermittent

  8. Multiple Locations - Customer Portal service degradation

All recorded Infobip incidents