Infobip outage, 29 October 2026

Global (Europe) - Zalo service degradation

Started
Resolved
29 Oct 2026, 15:03 UTC (after 1 h 9 min)
Impact
Minor
Affected
Global (Europe)

Is this still happening?

No. Infobip marked this incident resolved on 29 Oct 2026, 15:03 UTC, 1 h 9 min after it began.

Right now: Infobip reports all systems operational. (as of 29 Oct, 15:59 UTC) Live Infobip status

Last update from Infobip

The issue has been successfully resolved and the service is once again operational. During the below timeframe, you may have experienced processing delays for inbound Zalo traffic. Start (UTC): 29 October 2026 06:10 End (UTC): 29 October 2026 15:02 Impact: Zalo inbound message processing delay

29 Oct 2026, 15:03 UTC

Read the full incident on the official Infobip status page

Similar Infobip incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved

    Global (Europe) - Customer Portal Degradation for Self-Service accounts

  2. , resolved after 1 h 14 min

    Global (Europe) - Customer Portal and HTTP API Degradation

  3. , resolved after 17 min

    Global (Europe) - Bulk Message Scheduling Service Degradation

  4. , resolved after 34 min

    Global (Europe) - Email Broadcast Service Degradation

  5. , resolved after 9 min

    Global (Europe) - Customer Portal Homepage Degradation

Other recent Infobip incidents

  1. Vietnam - Multiple services degradation

  2. United States - Messages-API degradation

  3. Global (Europe)- Conversations Slowness and Errors

  4. United States - Moments service degradation

  5. United States - SMPP service degradation

  6. Multiple Locations - Customer Portal Login Service Degradation

  7. Vietnam - General service degradation

  8. United States - Multiple Service Degradation

All recorded Infobip incidents