Infobip outage history
25 incidents from the official Infobip status page, the oldest from 20 August 2026.
October 2026 4
-
, resolved after 34 min
India - Degradation of Conversations Services
Impact: minor
-
, resolved after 1 h 24 min
Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services
Impact: minor
-
, resolved after 23 min
Saudi Arabia - Customer Portal Services Degradation
Impact: minor
-
, resolved
Multiple Locations - Portal Payments Service Degradation
Impact: minor
September 2026 12
-
, resolved after 13 min
Multiple Locations - Multiple services degradation
Impact: critical
-
, resolved after 21 min
India - WhatsApp Template Service Degradation
Impact: minor
-
, resolved after 2 h 24 min
Pakistan - Portal login degradation and Customer Portal service intermittent
Impact: critical
-
, resolved after 27 min
Multiple Locations - Customer Portal service degradation
Impact: major
-
, resolved
Saudi Arabia - Conversations service degradation
Impact: minor
-
, resolved after 1 h 49 min
United Arab Emirates - WhatsApp traffic degradation
Impact: critical
-
, resolved
Global (Europe) - WhatsApp Template creation issues
Impact: minor
-
, resolved after 21 min
Multiple Locations - Customer Portal login degradation
Impact: major
-
, resolved after 2 h 30 min
Multiple Locations-Email Service Degradation
Impact: major
-
, resolved after 1 h 52 min
Multiple Locations - Email service degradation
Impact: minor
-
, resolved
Global (Europe) - Customer Portal Degradation for Self-Service accounts
-
, resolved
Saudi Arabia - Customer Portal Degradation
Impact: major
August 2026 9
-
, resolved after 48 min
Global (Europe) - Delays in processing SEEN delivery reports
Impact: minor
-
, resolved after 50 min
Saudi Arabia - Moments and Push Notification Delays
Impact: major
-
, resolved after 1 min
Multiple Location - Service Connection Degradation
Impact: minor
-
, resolved after 1 h 14 min
Global (Europe) - Customer Portal and HTTP API Degradation
Impact: critical
-
, resolved after 17 min
Global (Europe) - Bulk Message Scheduling Service Degradation
Impact: minor
-
, resolved after 13 min
Great Britain - Delayed seen reports
Impact: minor
-
, resolved after 34 min
Global (Europe) - Email Broadcast Service Degradation
Impact: critical
-
, resolved after 9 min
Global (Europe) - Customer Portal Homepage Degradation
Impact: minor
-
, resolved after 1 h 16 min
Global (Europe) - Customer Portal Degradation
Impact: minor