Infobip outage, 2 November 2026

Multiple Locations - Salesforce Marketing Cloud Service Degradation

Started
Resolved
2 Nov 2026, 15:43 UTC (after 56 min)
Impact
Minor
Affected
Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Mexico, Pakistan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United States

Is this still happening?

No. Infobip marked this incident resolved on 2 Nov 2026, 15:43 UTC, 56 min after it began.

Right now: Infobip reports all systems operational. (as of 2 Nov, 16:40 UTC) Live Infobip status

Last update from Infobip

The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected. Start (UTC): 02 November 14:28 End (UTC): 02 November 15:35 Impact: New journey setup in the Salesforce Marketing Cloud integration

2 Nov 2026, 15:43 UTC

Read the full incident on the official Infobip status page

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