Infobip outage, 9 November 2026
Pakistan - Customer Portal Unavailable
- Started
- Resolved
- 9 Nov 2026, 14:35 UTC (after 7 min)
- Impact
- Critical
- Affected
- Pakistan
Is this still happening?
No. Infobip marked this incident resolved on 9 Nov 2026, 14:35 UTC, 7 min after it began.
Right now: Infobip reports degraded performance on some systems. (as of 13 Nov, 20:53 UTC) Live Infobip status
At a glance
- Infobip rated this a critical incident (major outage).
- It was resolved after 7 min. That is shorter than a typical Infobip incident: the median of the 39 other resolved ones we recorded is 48 min.
- Infobip had 20 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 13 Nov 2026.
- Infobip has not posted a root cause analysis on its status page.
Our summary from the Infobip incidents we have recorded since 20 Aug 2026 - how we count.
Last update from Infobip
The incident was resolved after our Engineering team implemented the required corrective measures. During the period below, you may have experienced difficulties accessing and using our Customer Portal on Pakistan. Start time (UTC): 09-11-2026 14:16 End time (UTC): 09-11-2026 14:28
Similar Infobip incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 4 h 50 min
-
, resolved after 2 h 24 min
Pakistan - Portal login degradation and Customer Portal service intermittent
-
, resolved after 22 min
-
, resolved
-
, still open
Multiple Locations - Email delivery delays towards Microsoft domains
Other recent Infobip incidents
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