Infobip outage, 4 November 2026

Indonesia - Issues with file processing in multiple services

Started
Resolved
4 Nov 2026, 11:23 UTC (after 1 min)
Impact
Major
Affected
Indonesia

Is this still happening?

No. Infobip marked this incident resolved on 4 Nov 2026, 11:23 UTC, 1 min after it began.

Right now: Infobip reports all systems operational. (as of 5 Nov, 13:09 UTC) Live Infobip status

Last update from Infobip

We experienced an incident on our platform affecting multiple services on our Indonesia data center. During the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services. Incident has been resolved. Start (UTC): 04 November 2026 06:00 End (UTC): 04 November 2026 09:00 Impact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.

4 Nov 2026, 11:23 UTC

Read the full incident on the official Infobip status page

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