Infobip outage, 25 September 2026
Multiple Locations - Multiple services degradation
- Started
- Resolved
- 25 Sept 2026, 13:09 UTC (after 13 min)
- Impact
- Critical
- Affected
- Global (Europe), EU Region-locked, India, Pakistan, Saudi Arabia, United Arab Emirates
Last update from Infobip
This is to inform you that the occurred incident has been resolved. Multiple services including Moments, Customer Portal, Conversations, Answers, AgentOS, were affected and you may noticed processing issues or difficulties when attempting to log in to the Portal. The issue occurred on multiple locations including Global (Europe), EU Region-locked, Pakistan, India, Saudi Arabia. Start time (UTC): 25-09-2026 12:27 End time (UTC): 25-09-2026 12:57 Impact: Processing issues across multiple services and locations.
Is Infobip down now?
This page is the record of one past incident. For the live status, see Is Infobip down right now? - it reads the official status page every 2 minutes.