Infobip outage, 11 September 2026

Saudi Arabia - Conversations service degradation

Started
Resolved
11 Sept 2026, 10:50 UTC
Impact
Minor
Affected
Saudi Arabia

Last update from Infobip

We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window. Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features Our team has resolved the issue, and our services are now fully operational.

11 Sept 2026, 10:50 UTC

Read the full incident on the official Infobip status page

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