Iterable outage, 16 February 2026

Delayed sends from 7am to 9am ET (retro-active)

Started
Resolved
16 Feb 2026, 12:00 UTC - reported afterwards
Impact
Not stated

Last update from Iterable

We experienced a period of delayed sends (including proofs) as well as errors in user updates from 7am to 9am ET. The issue has been resolved. Some delayed messages may still be processing and will be sent shortly. If customers received 500 responses to API requests, they should re-try those calls.

16 Feb 2026, 12:00 UTC

Read the full incident on the official Iterable status page

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Other Iterable incidents

  1. Timeouts on User Update API Endpoints

  2. EU platform slowness and gateway errors

  3. Subset of customers using Twilio for SMS seeing a portion of messages getting droppped

  4. Email Send Delays with Partial Sparkpost outage on US-WEST-2.

  5. Iterable Application Issues in US Datacenter

  6. WhatsApp Messaging Delays and Failures

  7. Iterable Web Application Outage - US and EU Regions

  8. Journey pages are not responding

All recorded Iterable incidents