Iterable outage history

25 incidents from the official Iterable status page, the oldest from 1 August 2025.

Is Iterable down right now?

September 2026 3

  1. , resolved after 56 min

    Timeouts on User Update API Endpoints

    Impact: minor

  2. , resolved after 2 h 22 min

    EU platform slowness and gateway errors

    Impact: minor

  3. , resolved after 58 min

    Subset of customers using Twilio for SMS seeing a portion of messages getting droppped

    Impact: minor

July 2026 2

  1. , resolved after 2 h 39 min

    Email Send Delays with Partial Sparkpost outage on US-WEST-2.

    Impact: minor

  2. , resolved after 40 min

    Iterable Application Issues in US Datacenter

    Impact: critical

June 2026 1

  1. , resolved after 54 min

    WhatsApp Messaging Delays and Failures

May 2026 1

  1. , resolved after 37 min

    Iterable Web Application Outage - US and EU Regions

    Impact: critical

April 2026 2

  1. , resolved after 50 min

    Journey pages are not responding

  2. , resolved after 2 h 34 min

    Elevated API Error Rates in US Region

    Impact: minor

March 2026 3

  1. , resolved after 22 min

    Ingestion and processing delay

    Impact: minor

  2. , resolved after 1 h 13 min

    Customers on c102 are experiencing degraded performance

    Impact: minor

  3. , resolved after 2 h 31 min

    Proof Send Functionality Degraded

    Impact: minor

February 2026 3

  1. , resolved after 1 min

    Email send delays for some US-hosted SparkPost traffic

    Impact: major

  2. , resolved after 11 min

    app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.

    Impact: major

  3. , resolved

    Delayed sends from 7am to 9am ET (retro-active)

January 2026 2

  1. , resolved after 1 h 26 min

    Iterable web elevated error rates

    Impact: minor

  2. , resolved after 21 h 53 min

    API Update Timing Out

November 2025 1

  1. , resolved after 1 h 52 min

    Delayed Message Sends

October 2025 2

  1. , resolved after 8 h 39 min

    Platform Impact - Third-Party Vendor Disruption (Regional)

    Impact: major

  2. , resolved after 5 days

    Incident Status Update: Journey Exit Malfunction

    Impact: minor

September 2025 3

  1. , resolved after 60 min

    Catalog Service Disruption

  2. , resolved after 29 min

    [Europe] 504 Errors on Data Export API (EU)

    Impact: minor

  3. , resolved

    Resolved: api-hightraffic Errors in Europe

August 2025 2

  1. , resolved after 45 min

    Iterable Auth service degraded

    Impact: major

  2. , resolved after 4 h 54 min

    Embedded Messaging Send Skips are Impacting Customers

    Impact: minor