Iterable outage, 20 October 2025

Platform Impact - Third-Party Vendor Disruption (Regional)

Started
Resolved
20 Oct 2025, 21:54 UTC (after 8 h 39 min)
Impact
Major
Affected
Global Web Application, Global API Success, Global Links, Global System Webhooks, Global Partner Webhooks, Global Analytics Processing, Global Catalog, Global API Ingestion, Global Campaign Sends, Global Proof Sends

Last update from Iterable

All ongoing issues from today have now been resolved, including all AI and datasharing services that were previously still experiencing occasional latency. For any questions, please contact support@iterable.com. Thank your for patience and understanding as we worked through these issues today with our provider.

20 Oct 2025, 21:54 UTC

Read the full incident on the official Iterable status page

Is Iterable down now?

This page is the record of one past incident. For the live status, see Is Iterable down right now? - it reads the official status page every 2 minutes.

Other Iterable incidents

  1. Timeouts on User Update API Endpoints

  2. EU platform slowness and gateway errors

  3. Subset of customers using Twilio for SMS seeing a portion of messages getting droppped

  4. Email Send Delays with Partial Sparkpost outage on US-WEST-2.

  5. Iterable Application Issues in US Datacenter

  6. WhatsApp Messaging Delays and Failures

  7. Iterable Web Application Outage - US and EU Regions

  8. Journey pages are not responding

All recorded Iterable incidents